Refund policy

The short version

You have 7 days from delivery to ask for a return. The piece needs to be unworn, unwashed, with its tags and security tag still on, in the packaging it arrived in.

Request a return from your account, or email returns@aahn.in with your order number.

How to start a return

Within 7 days of your order arriving, sign in to your account, open the order and request a return. Or email returns@aahn.in with the order number and the piece you'd like to return. A photo helps if something is wrong with it, but isn't required.

We'll reply with a pickup date or, where our courier doesn't serve your pincode, the address to post it to.

Please don't send anything back before your return is arranged. Parcels that arrive without a return being arranged first can't be traced to your order, and we may not be able to refund them.

Cancelling an order

You can cancel until your order is shipped. Sign in to your account, open the order and request a cancellation, or email returns@aahn.in with your order number. We refund the full amount to the method you paid with. Banks typically take 5–7 working days to post it.

Once your order has shipped, it can't be cancelled, but you can return it within 7 days of delivery.

Return shipping

We arrange a reverse pickup wherever our courier operates — you don't need to print anything or visit a courier office. A flat ₹50 is deducted from your refund to cover it.

If your pincode isn't serviceable for pickup, post it to the address we give you and send us the receipt — we'll add the postage to your refund instead of the ₹50.

Refunds

Once the piece reaches us we check it and email you either way, usually within two working days of it arriving.

If it's approved, the refund goes back to the method you paid with — UPI, card, netbanking or wallet. Banks typically take 5–7 working days to post it after we release it.

If it's been more than 10 working days since we told you a refund was approved and nothing has arrived, email returns@aahn.in and we'll chase it.

Exchanges

If you want a different size or colour, say so in your email and we'll hold the piece you want while your return is on its way — subject to it still being in stock.

Sizes in this drop are limited and some run to only a handful of pieces, so an exchange isn't always possible. If the size you want has gone, we'll refund you instead.

Damaged, defective, or the wrong item

Please open your parcel and check it when it arrives. If anything is damaged, faulty, or simply isn't what you ordered, email returns@aahn.in with a photo within 7 days.

We cover everything in that case — return shipping, a replacement if we have one, or a full refund. The ₹50 pickup charge doesn't apply, and if it's already been deducted we'll put it back. You won't be out of pocket for our mistake.